Every year we find ourselves getting involved with a purpose-driven initiative that warms our hearts. This year we worked with PepsiCo to introduce a campaign to create awareness about issues facing women in Agriculture. This digital-first storytelling initiative called “Closing The Crop Gap” takes you along the crop gap journey to see how we are working to solve it, with an innovative approach.

The Crop Gap is representative of the unequal access women face in agriculture-dependent economies. Women small-scale producers play a vital role in global food production, yet they struggle to secure land titles, have limited access to agricultural extension services, and rarely attain the tools and information they need to improve crop production.

Through PepsiCo’s partnership with CARE they're investing in women small-scale producers to give them access to the resources, support, information, skills andconfidence they need to invest in their farms, families and communities. As a result, women boost production, generate income to send their children to school, feed their families more nutritious meals, expand their business to employ others and build savings to help through tough times.

Through this campaign, we hope to create awareness about The Crop Gap and inspire people to get involved. 

So, please feel free to take a tour through the website we created, "meet" the filmmakers who are capturing these women's stories, and get involved if so inclined.


Human beings have an attention span that is one second less than your average goldfish’s. In today’s interconnected and digital world, consumers are under a constant barrage of advertisements. Sometimes, they don’t even realize that what they are seeing is an ad, especially if it's carefully disguised as a narrative blog post. So, what can you do to increase your sales, and turn cold or warm leads into paying, loyal customers?
First off, you must know what you're selling, and it’s not the features you’re selling, but the benefits of your offering and why your brand exists to add value. For instance...

Starbucks does not sell coffee that comes in any flavor you could want. Starbucks sells a community. And what are the benefits of a community? It fosters connection, camaraderie, and the benefit of being seen and heard as part of a group of like-minded coffee-lovers.
Disney does not sell entertainment. They sell magic and unforgettable experiences. Sure, they sell movies and toys to entertain. But so do thousands of other companies. What is it that makes Disney’s toys and movies so special? The brand is positioned to sell magic and enable customers to create new, cherished memories with their loved ones.
So, what is it that you’re selling?
Factual statements don’t compel someone to buy. The benefits do. Why does your product exist, and what value does its existence add to the customer’s experience?
It’s the customer’s emotions that drive them to make a purchase. While listing factual information is important so the customer knows how the product or service operates, that’s not what gets them to convert.
What are some examples of features versus benefits?
You want to communicate to your audience what the more profound, emotional benefits are that you’re selling, and position your brand to connect with them through those benefits, for example:

  • Accessibility vs 24-hour limo service 

  • Convenience vs One-click buy 

  • Trustworthiness vs Doing business since 1950

Once you understand what the benefits are, you can begin to craft content around those benefits that utilize a narrative structure that hits those emotional notes for your target audience. The latest and the most fabulous features don’t mean much to your customer unless those features translate into benefits that bring them a specific value. What you’re selling needs to answer these vital questions for the customer:

  • What’s in it for me?

  • Will this improve my current situation?

  • Will the product or service make me happier, healthier, smarter, or richer?

Understanding your target audience’s demographics can certainly help you figure out what your offering’s most relevant features are that you want to list. However, knowing the psychographics of your customer, as in what motivates them or what gives them value, can help you position your brand’s benefits and the reason why it exists to serve the customer. Doing this will enable you to move whatever product or service it is that you’re selling.
For better conversions and increased customer loyalty, know exactly what you’re selling, and communicate how it benefits your target customer on an emotional level.

The end.


The business and marketing worlds have always been competitive spheres, but since the dawn of globalization and the internet zeitgeist, hypercompetitiveness rules the day. And for a brand to stand out in this climate, they must become iconic.


To brands, iconic means that products and services are highly relevant to the target audience, they are recognizable and distinct. Furthermore, becoming iconic doesn’t need to be complicated. In fact, simplicity and timelessness are some of the critical elements of iconicity. Think the simple Nike or Target logo, or the clean lines and shape of an Absolut bottle.

Iconicity also takes shape within the memories and emotions of the consumer. Winning brands which reach iconicity have already imprinted within their target market’s consciousness. For instance, people remember the distinct colors, shape, and texture of Reese’s Peanut Butter Cups and the feelings those products elicit.

A warning, though; brands that reach iconic status, but become complacent and then chase after the next ‘shiny object’ fad can anger customers and quickly lose iconicity.


Take Coca-cola, for example. The signature drink was first patented in 1885, and after experimenting as a ‘nerve tonic’ complete with cocaine in the mix, the brand soon finalized their recipe in 1903. For decades, coke remained the same, imprinting its look, feel, and taste within its target market. That is until the mid-1980s when the company decided to experiment with its formulation again. Consumers boycotted the company until the brand switched back to its (somewhat original) formula.

Being relevant in a meaningful way gives a brand, iconicity. To stand out in the crowd without resorting to fads and shiny object syndrome, brands need to think long and hard about what makes them distinct, right down to their logo, signature, tone, and colors.

Steve Jobs designed the first Apple logo in the late 1970s with Ronald Wayne. The first logo was busy, intricate, and would be difficult for a consumer to remember or articulate to those unfamiliar with the company. Steve Jobs commissioned designer Rob Janoff to work on the logo, giving us the memorable, simple, and timeless bitten apple design the entire world now recognizes.


When thinking about how to make your brand iconic, think about the following elements:

LOOK: Is your logo simple, easy to identify, and can a customer articulate it to another person? Is your brand’s personality shining through the way it is visually presented?

FEEL: What is the tone of your brand? How does that resonate with your target customer, and can you easily replicate it across products and services?

POINT OF DIFFERENCE: What values does your brand embody, and is the brand’s purpose resonating with the target market? Also, how can your brand promise and deliver on specifics where your competitors cannot?

Remember, when building your brand’s iconicity, don’t stray. Brands that try to experiment with the next shiny object or respond to a fad will lose loyal customers and hurt their brand’s image. And if you’re first starting out, take the long view when building your brand. Don’t look to fads but instead, work on developing a timeless and distinct brand that will create and cement positive memories for your customers.